Process Modelling - in a Nutshell
The Process Model
Process models are essential when you need to answer questions such as:
“When we receive a customer order how do we get to the situation where the product has been delivered and the customer has paid us in full?”
“When we have a staff vacancy, what Functions must we carry out and in what in what sequence in order to hire a new employee and end up with that employee in post?”
Example of a simple Process Model
The ‘event’ that starts a Process is called a Trigger. Each of the steps in a process is (must be) a Function from the Function Catalogue. The event that ends the Process is called an Outcome. There are two types of outcome: Preferred and Non-Preferred.
The find out all you need to know about Process Modelling and how to use it successfully in any size project, read John Owens’ book on Process Modelling
Tags: Process Modelling